Dementia Care Home

Mansfield Manor Nursing Home

30-32 Chesterfield Road South, Mansfield, Nottinghamshire, NG19 7AD

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds38
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-08-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about staff who genuinely connect with residents, showing patience and kindness even when behaviours become challenging. There's a sense that the team here sees beyond conditions to the person underneath.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness58
  • Activities & engagement50
  • Food quality50
  • Healthcare52
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-08-02

  • Is this home safe?

    Requires improvement
    The Safe domain was rated Requires Improvement at the last inspection in February 2021. This is the only domain not rated Good. The published report does not describe what specific concerns were identified, whether they related to staffing levels, medicines management, infection control, or another safety matter. A July 2023 monitoring review found no reason to change the overall rating, but this does not confirm that safety concerns have been fully resolved. Families should treat this as an open question requiring a direct conversation with the manager.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the last inspection. This domain covers staff training, care planning, healthcare access, nutrition, and how well the home meets individual needs. The published report does not provide specific observations to illustrate what Good looked like here. No detail is given about dementia training content, how care plans are structured, how often GP visits take place, or how the home manages medicines and dietary needs. For a home that lists dementia as a specialism, the absence of recorded detail about dementia-specific practice is a gap worth exploring in person.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the last inspection. This domain covers how staff treat the people in their care, whether dignity and privacy are respected, and whether residents are encouraged to maintain independence. The published report records no specific observations of staff interactions, no examples of how dignity was protected, and no quotes from residents or families about how they experience the care. The Good rating indicates inspectors were satisfied, but the absence of recorded detail makes it impossible for a family to picture what daily life looks and feels like here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the last inspection. This domain covers whether the home meets individual needs, provides meaningful activities, responds to complaints, and supports residents at the end of life. The published report contains no specific information about the activities programme, how activities are tailored for people with dementia, what happens for residents who cannot join group sessions, or how the home handles end-of-life planning. No complaints process detail or resident feedback mechanisms are described.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the last inspection. The home has a named Registered Manager and a Nominated Individual identified in the registration details. The published report records no specific observations about management visibility, staff culture, governance processes, or how the home responds to concerns and incidents. A monitoring review in July 2023 found no reason to reassess the rating, but this is not the same as a full reinspection. Given that the last full inspection was in February 2021, more than four years have now passed.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care and supports adults over 65. They create individual care plans rather than following rigid routines, which families say makes a real difference. For residents living with dementia, the team's person-centred approach means adapting to each individual's world rather than expecting them to fit a standard mould. Families mention how staff handle challenging behaviours with patience and understanding. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Mansfield Manor Care Home scores 62 out of 100. Four of the five inspection domains were rated Good, but Safety was rated Requires Improvement, and the published report contains very little specific detail about day-to-day life for the people who live here, which limits how much confidence any family can take from these findings.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about staff who genuinely connect with residents, showing patience and kindness even when behaviours become challenging. There's a sense that the team here sees beyond conditions to the person underneath.

Lens 02

What inspectors have recorded

Several families have noticed how well-trained the staff seem to be, handling everything from daily care routines to those heartbreaking final days with real competence. The management team brings experience that families can feel in the quality of care their loved ones receive.

Lens 03

How it sits against good practice

Sometimes the best measure of a care home is how families feel months after making that difficult decision. At Mansfield Manor, that feeling seems to be one of relief.

DCC Recommendation

Worth a visit

Mansfield Manor Care Home, on Chesterfield Road South in Mansfield, was rated Good overall at its last inspection in February 2021, with Good ratings across Effective, Caring, Responsive, and Well-led. The home provides nursing care for up to 38 people, including those living with dementia, and has a named Registered Manager in post. The overall Good rating is a positive baseline, but it is now more than four years old, and a July 2023 review by inspectors concluded only that no reassessment was needed at that point, not that everything remains as it was found. The single most important concern for any family considering this home is the Requires Improvement rating for Safe, combined with the very limited detail available in the published report. There are no inspector observations, no resident or family quotes, and no specific evidence about staffing levels, night cover, agency use, cleanliness, or dementia-specific practice. Before you visit, ask the manager to explain what specific issues led to the Safe rating and what has changed since 2021. On the visit itself, ask to see last week's actual staffing rota and count how many permanent staff worked on the dementia unit overnight.

The three questions to ask when you visit

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In Their Own Words

How Mansfield Manor Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Mansfield Manor Nursing Home says about itself

Where individual care plans meet genuine kindness in Mansfield

Mansfield Manor Care Home – Your Trusted nursing home

When families describe how staff adapt to each resident's unique needs, you know you're looking at something special. Mansfield Manor Care Home in the East Midlands has built its reputation on understanding that everyone who comes through their doors deserves care that fits them perfectly. This approach seems to make all the difference for families navigating difficult transitions.

Care & specialisms

Who they care for

    The home specialises in dementia care and supports adults over 65. They create individual care plans rather than following rigid routines, which families say makes a real difference.

    How they describe their dementia care

    For residents living with dementia, the team's person-centred approach means adapting to each individual's world rather than expecting them to fit a standard mould. Families mention how staff handle challenging behaviours with patience and understanding.

    “Sometimes the best measure of a care home is how families feel months after making that difficult decision. At Mansfield Manor, that feeling seems to be one of relief.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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